Why Us

With over 65,000 site visits in 2017, only 0.0002% had claims regarding damaged property or landscape.

2018 Damage Report

# of site visits # of Damages Damage Rate%
9598 3 0.0313%

*Number of damages is adjusted for only first quarter figures only

  • Safety is our priority
  • We value the protection of your properties
  • Constantly striving to reduce accidents and time spent fixing them
Date of Damage What Happened Date Resolved
1/17/2018 Rock was picked up by ranking a planter and hit a windshield of a parked car 1/23/2018
2/12/2018 Debris from weed eater cracked a passenger window of parked car 2/13/2018
2/14/2018 Log was dropped on metal fence while removing a large pine tree. 2/16/2018

Properties maintained and installed by Mission Landscape have been recognized with Beautification Awards over 110 times.

Notable Awards

  • 2016 CLCA—Orange County (Landscape Maintenance Beautification Award) for The Camden, Hollywood
  • 2017 CLCA—Orange County (Landscape Maintenance Beautification Award) for The Marlboro Seaside Villas
  • 2016 CLCA—Orange County (Landscape Maintenance Beautification Award) for The Brea Place
  • To ensure each property is up to a high standard, A 21-point Property Management Inspection system is conducted every 90 days by an upper management personnel

Last quarter, our average response time to after-hour calls was 29 minutes.

  • Last fall we Tracked 84 Emergency calls. Of those calls, we averaged an arrival time of 43-minutes and averaged a resolution on 14-Hours.
  • Mission Landscape is providing quotes upon request for new maintenance in an average of 7.63 days for the month of March.
  • In March, additional maintenance proposals took an average of 1.13 days to complete, 63% of which were turned in the same day.

Last quarter, 99.4% of new construction work was completed by, or before, the due-date.

  • Our Tree Care service reported an on-time start rate of 98% and an On time Completion rate of 95%
  • Last quarter 103 service requests were completed within one day—26% of those requests were completed the same day
  • In 2018, when property or landscape that has been damaged is resolved the on average of 3 days